Terms & Conditions

These terms explain how buyers, vendors, and visitors should use Savana. By using the marketplace, you agree to use it responsibly and in line with applicable laws.

Marketplace role

Savana connects buyers with independent vendors and stores. Product listings, prices, availability, warranties, and fulfillment details are provided by the relevant vendor unless clearly stated otherwise.

Accounts and accurate information

You are responsible for keeping your account details accurate, protecting your login information, and notifying us if you suspect unauthorized activity.

Buying and selling

• Buyers should review product details, delivery terms, and store information before placing an order.
• Vendors should keep listings accurate, respond to customers, and fulfill confirmed orders promptly.
• Orders may be cancelled, limited, or reviewed where fraud, abuse, pricing errors, or stock issues are suspected.

Acceptable use

Do not misuse Savana, interfere with the platform, upload unlawful content, sell prohibited goods, or attempt to mislead buyers, vendors, or support teams.

Payments, delivery, and returns

Payment, delivery, and return handling may vary by vendor, product type, and location. Where Savana provides additional checkout or support tools, those tools are designed to make transactions clearer and easier to resolve.

Updates to these terms

We may update these terms as Savana grows. Continued use of the marketplace after changes are posted means you accept the updated terms.